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Before you go ahead with any repair or maintenance work on your vehicle, you need to know whether the auto repair shop or independent mechanic you’ve chosen is reliable.

Unfortunately, you can’t rely on advertisements alone since these are self-promoting and may not give you a full picture of the vendor’s reputation.

So how do you find a reliable auto repair shop in Memphis? This guide tells you all you need to do to ensure that your precious asset does not end up in the hands of unscrupulous mechanics.

Check Out Online Reviews

Online reviews are an excellent indicator of whether a business is meeting its customers’ needs. These reviews, often from authentic past customers, will give you a good idea of how the vendor operates.

You can find important information about any auto repair shop in Memphis on review sites like:

• Angie’s List
• Google My Business
• RepairPal
• Yelp

Take note that some of these review sites may require a subscription.

Use tools like the car repair estimator on Consumer Reports, CR.org/carrepair, and Mechanics Files at Cartalk.com to sanity-check any estimates you receive. Consider asking people on local social media for recommendations of independent mechanics or auto repair shops that they have used.

Ask for Word-of-Mouth Recommendations

A quality auto repair shop in Memphis will have a good reputation in the local community.

Ask your friends, relatives, and anyone with a car what auto body repair shop in Memphis they like best. Word-of-mouth recommendations are incredibly powerful as they reflect personal experiences.

Prioritize Specialty Auto Repair Shops

Specialty mechanics focus on a particular vehicle brand and are more likely to have the latest diagnostic tools and training. This specialization eliminates guesswork and makes the mechanic more likely to understand what work your vehicle needs. 

Check Their Certifications

A quality auto body repair shop in Memphis should have National Institute for Automotive Service Excellence (ASE) certification.

If your chosen mechanic does not have this certification, do not deal with them.

Check Their BBB Ratings

Auto repair body shops rank 12^th on the Better Business Bureau (BBB) for complaints.

On the BBB website, bbb.org, check on each auto repair body shop in Memphis that’s on your list to determine which shops to avoid.

What Warranties Do They Offer?

Warranties vary significantly from shop to shop and are a good indicator of whether your chosen auto body repair shop is ready to stand by the quality of their materials and work.

Ask about warranties before getting any work done. Use minor maintenance work, such as oil and filter changes or brake work, to guide you.

Try Out a Shop

It might be a good idea to use an auto repair body shop in Memphis for smaller repair or maintenance work to experience how they might handle your car, say, after a significant collision.

Note how well the mechanics communicate the car’s problem to you and how they treat your vehicle. Ask as many questions as you need about the repair works, including costs, parts, warranties, and technicians’ qualifications.

A good mechanic will patiently and competently answer all your questions and explain in detail the work they intend to do.

Check Us Out

If you need collision repair, routine maintenance, or paintwork on your vehicle, contact Desoto Collision Center. We are a highly-reviewed auto repair body shop group with seven locations in and around Memphis and in Oxford. Certified by the ASE, we stand ready to help make your car roadworthy in next to no time.

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Traffic accidents are an inevitable part of driving and can happen at any time. Preparing for the eventuality of a collision with the help of an auto accident checklist can help you to limit the immediate and long-term damage to your vehicle.

In this guide, we provide the ultimate accident checklist and explore what you can do to prepare for a crash, both at the scene and when you get home.

Pre-Accident Preparation – Auto Insurance and Emergency Supplies

Accidents can be incredibly expensive. Some estimates put the average auto accident settlement for minor-to-moderate collisions at any amount from $20,000 to $30,000.

The first precaution you should take is ensuring that you have an adequate auto insurance policy. Pay special attention to the following aspects of your insurance policy:

• Auto repair cost limits
• Medical cost limits
• Types of claims covered
• Your insurance deductibles

The next thing you should have on your auto accident checklist is emergency supplies to help you at the scene of the crash. Common items include:

• Blankets
• Bottled water
• Disposable camera
• Flashlight
• Jumper cables
• Notebook and pens
• Non-perishable foods
• Well-stocked first aid kit

These items may seem insignificant, but they could end up saving your life and cutting your insurance costs.

At the Scene of an Accident – Getting Help and Collecting Evidence

When a traffic accident occurs, it can be challenging to get help, especially if you’re severely injured. You may be able to repair damaged property, but damage to your body may prove untreatable if you don’t seek help in time.

Once you’ve overcome the initial shock, get yourself and everyone involved safely out of the road. Call 911 for police and first responder assistance even if you don’t believe there is an emergency. This process also acts as proof of police notification, which will later help your insurance claim.

Compose yourself as much as possible, and take your time to collect all the facts and evidence you can. Your list should include:

• Accident date, time, and location
• Description of how the accident occurred
• Contact information and driver’s license details for all drivers
• Contact information for witnesses
• Vehicle(s) make, year, license plate(s), and VIN number(s)
• Police officers’ name(s), contact details, badge number(s), and precinct
• Type of violation cited
• Whether a court summons was issued and to whom

To save time and ensure that you have all the facts, you can also snap pictures of the scene if you are physically able to do so. Remember to keep calm and avoid getting into any arguments. Don’t feel pressured to sign or admit to anything, and focus on contacting your loved ones, getting any medical attention needed, going home, and getting some rest.

After an Accident – Contacting Your Insurer

Once you’ve had ample time to rest, notify your insurance provider or agent about the crash. If the collision was not your fault, it is unlikely that your insurance premium will rise.

It’s also a good idea to notify the Department of Motor Vehicles within a couple of days of the accident. Failure to do so within ten days of the crash could lead to the DMV suspending your license.

Once you’ve completed these procedures, be sure to get in touch with us at Desoto Collision Center to see about repairing the damage to your car. We offer top-notch auto body and frame repairs and outstanding customer service to get you back on the road safely and quickly.

Please contact us online or call your nearest Desoto Collision Center branch for assistance.

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Whether you’ve been in a small fender bender or have had the misfortune of a more serious car accident, auto collisions can be a whirlwind of unwanted emotions. They can be shocking, scary, and even in the fortunate case where nobody has gotten hurt, plenty of logistical worries are soon to follow. At times like this, it is especially important to have an auto collision repair service provider that you can trust completely.

At Desoto Collision Center, we are here for you to make the process of getting back on the road as simple as possible. We are a one-stop shop for both smaller and larger-scale vehicle collision repair, and we provide streamlined service estimates, mediation between you and your insurance companies for the repairs. We will be with you every step of the way.

Our technicians are continually trained and certified. They have the latest technology available to them to ensure that they can efficiently perform the highest-quality repairs. Rest assured that you are in great hands as we work together to make your vehicle look great again.

We Offer Free Service Estimates

The dreaded question after a car accident: how much is this going to cost me? Relax, we have you covered at Desoto Collision. First off, our service estimates are free, so you have nothing to lose by letting us take a look at your vehicle and getting a professional opinion from one of our knowledgeable technicians.

Our repair estimate process uses CCC1 software, and this streamlines the entire system and manages all the projects that come through our shop. It also helps us communicate with insurance companies, and it even sends a text to keep you informed about the status of your repair.

It keeps everything organized to ensure the best possible outcome for your vehicle and our internal repair processes. We go over all estimates with you before starting repairs to ensure that you understand what exactly is being repaired, when those repairs will be complete, and what it will cost you out of pocket—if anything.

We Have Certified and Experienced Technicians

Once you’ve got an idea of how the financial side of your repair will go, the next concern is usually, “can I trust the people who will be working on my car?” Rest assured that we go to great lengths to only recruit outstanding auto techs to our team. Furthermore, the skilled technicians that we hire also receive ongoing training in the workplace over the latest technology and techniques in the auto repair industry. Our employees are always savvy to the most effective way to repair your vehicle, so you can trust that your repair is in the hands of a master.

What’s more, we also maintain I-Car Gold Class Collision Repair certifications for all our shops and technicians as proof that we remain fully dedicated to upholding high service standards. This designation is an industry standard for ensuring customers that certified shops can be trusted with the essential task of guaranteeing that your vehicle has been safely repaired.  Learn more about us here!

We Have Auto Collision Repair Technology

We implement the use of the latest technology to make our services precise and reliable. Chief Automotive frame machines and measuring systems guarantee that your frame repair is done as close to perfection as possible. It allows for data reporting on weld strength, automatic tool recognition, and essentially allows our workers to be continuously informed about any product changes that might occur in the industry. This promotes safer, better, and more accurate repair jobs, and it checks that the ideal equipment is always selected in terms of the materials that comprise the different parts of your vehicle.

Additionally, the ProSpot welders and repair stations that our technicians use are top-of-the-line in the auto body repair industry. These welders use nitrogen gas as a protective cooling agent to prevent the parts of your vehicle from burning during the repair process. This allows for a smoother, more precise welding job without leaving a visible cosmetic mark of the repair.

We Have Top Notch Customer Service – Even After The Repair

Unless you have a habit of getting into car accidents, the process of dealing with collision repairs and filing an insurance claim is probably something that you have relatively little experience in doing. We understand that many of our clients need guidance and assistance during this time, and that’s why we go above and beyond to see you through more than just the repair of your vehicle.

While your vehicle is being repaired, we are happy to help get your rental car situation settled with Hertz or Enterprise should you need transportation. We also help determine which deductible you’ll be paying based on your insurance policy, and we can mediate between you and your insurance company during the repairs if necessary. Dealing with insurance can be confusing and frustrating, but we put our experience and expertise at your disposal to achieve the best possible outcome for everyone involved.

When we say that we’re here to take care of our customers every step of the way, we really mean it. It’s our hope that by providing excellent service, you will be inclined to trust us for your collision repair needs in the future—or at the least put out a good word for us. Either way, we’re happy knowing we’ve done right by our customers.

We Have A Lifetime Service Guarantee

At Desoto Collision Center, we mark each and every service with a lifetime guarantee. This is because we have the utmost confidence in our employees and their expertise. If for any reason you are not completely satisfied with your service, come in to see us. We won’t hesitate to rectify the situation immediately.

Contact Us Today

You have nothing to lose and everything to gain by choosing Desoto Collision Center for your post-collision vehicle repair. From our free estimate and damage assessment to our lifetime service guarantee, we truly have you covered every step of the way. Don’t hesitate—contact us today and let us know what we can do to help you and your vehicle back on the road.

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We all know that rear-end collisions can happen to any driver. They are the most common motor vehicle crashes in the United States each year, representing around one-third of all total accidents. One of the first things that drivers have in mind following a collision of this kind is: Can rear-end accidents cause hidden damage?

Collisions can cause much more damage than you may initially think. Amid the stressful experience for the driver and the other passengers, it is important to be calm and inspect some of the main parts after a rear-end collision.

Some of the potential problems associated with rear-end car accidents are:

• Hidden auto collision damage – While in some cases, it may appear that your car has had a lucky escape after a rear-end collision, there still could be some hidden damage beneath the surface. One of the commonly missed types of auto collision damage caused by rear-end collisions is the bumper cover, which can be damaged even by a minor bump.
• Alignment issues – If you notice a difference in the way your vehicle handles after a collision, it is usually due to an alignment problem. It is a common issue, and some of the warning signs associated with it include uneven driving, unstable steering, or weird vibrations.
• Electrical damage – Nowadays, cars are full of electronics. Your vehicle’s tail lights, brake lights, battery (in some vehicles, the battery is in the back), or a loose engine wire can lead to potential issues with the way your car handles. Some of these problems may lead to your car being unable to start.
• Parking sensors – If your vehicle has parking sensors in the rear bumper, and if you’re the victim of a rear-end collision, they are usually the first point of contact with the body from behind. Common issues with parking sensors include being pushed into the car (producing constant noises), scratched, removed, or damaged.
• Trunk damage – A bump, scratch, or a hole in the trunk needs to be instantly repaired. If left untreated, it will significantly reduce the car’s value, not to mention that a damaged trunk may pop open on the highway, obstructing your rearview.
• Transmission damage – Rear-wheel drive (RWD) and all-wheel drive (AWD) vehicles have many transmission components in the rear area, which can easily get damaged, even in a low-impact crash. Make sure to check your transmission immediately following an accident.

Can rear-end accidents cause hidden damage to your car? Absolutely. The best way to prevent such accidents and avoid collisions is to keep a safe distance from other cars, obey the speed limits, don’t drive under the influence of drugs or alcohol, and get your vehicle inspected by a certified mechanic several times a year.

At Desoto Collision Center, we pride ourselves on our ability to fix any rear end damage following a collision. If your car has its rear-end damaged, don’t hesitate to contact us to get a FREE estimate for your needs.

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At Desoto Collision Center, we have seen it all. From absolutely wrecked vehicles to scratches, missing bumpers, damaged electronics, and smashed windows, we have plenty of experience fixing cars. We pride ourselves in providing quality service to our customers, regardless of the auto body repair needs.

Car Collision Repair

Car accidents involving collisions happen everywhere. In most cases, they require several fixes that are needed to enhance the functionality and durability of your car. Some people tend to ignore the damages because they seem minor, but repair work might be the only way to restore your vehicle’s original features and appearance.

Frame Alignment and Repair

Around 50% of all vehicles sustain some kind of frame damage following an accident – studies have confirmed this. The key takeaway here is that frame alignment and repair is essential to the smooth operation of a vehicle.

From fender benders to major collisions, a weakened frame can place you and your passengers at risk during any subsequent accident. Also, it can cause your tires and steering components to wear out ahead of time.

Scratches And Paint Jobs

Scratches and paint jobs are among our most common auto body repairs for a reason. Chips, nicks, and scratches are the reality of every American driver nowadays, and if left untreated, they can cause rust and corrosion.

Our team at Desoto Collision Center can help you restore your car’s beauty, even if it has hundreds of scratches. Our painting experts will match your car’s factory paint and level off any underlying layers of paint, giving you a ride that looks brand new.

Bumper Repairs

Bumpers are the first line of contact in many collisions. Damage on the bumpers can put you in shock, right until the moment you leave your car with us. Our technicians excel at repairing and reshaping bumpers, making them look brand new again. We will do everything to restore your bumper, and if we can’t, we will order and install a brand new one for you.

Glass And Window Repairs

Glass is present in many parts of the car – from the windshield to the passenger windows, lights, and mirrors – which can be easily damaged following a collision. The best way to fix glass and window repairs is by replacing them and installing new ones.

There may come a time when you will need to take your vehicle to a local collision repair shop following an accident. At Desoto Collision Center, we have a team of experts who can fix any damage following a collision, whether big or small. All of our most common auto body repairs are issues we pride ourselves on, and excel at, ensuring that we exceed everyone’s expectations.

We are here to get your ride looking great again! For more information on our services, contact us today!

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When an unqualified person works on your vehicle’s damaged body, there are no guarantees you’ll get the results you desire. The unqualified person might even do more damage, and you’ll have to hire a professional to undo it. Avoid the cost and hassle of such a complication by working with only licensed collision repair shops.

One of the easiest ways to identify a licensed collision repair shop is the I-CAR Gold Class logo. But what is an I-CAR Gold Class repair shop, and why does it matter? Let’s find out.

What is I-CAR Gold Class?

I-CAR (Inter-Industry Conference on Auto Collision Repair) is a non-profit training organization that sets guidelines for auto body repairs. Its goal is training auto body technicians to provide services that deliver optimal consumer safety and satisfaction.

To get a Gold Class badge, a shop’s technicians must master the essential collision repair roles:

• Estimator
• Steel Structural Technician
• Non-Structural Technician
• Refinish Technician

And because vehicle advancement is continuous, licensed members must undergo yearly I-CAR training to stay up to date on the latest vehicle features. Failure to take the annual training can lead to losing the Gold Class badge.

In summary, by choosing an auto body repairer that meets I-CAR’s stringent safety and quality standards, you and your vehicle will be in competent hands.

Are you still unconvinced about working with an I-CAR Gold Class repair shop? Here are more reasons to consider.

Why Choose an I-CAR Gold Class Repair Shop

High Level of Expertise

If a body repair technician has the Gold Class logo, it’s safe to assume they are experts in auto body repair. Plus, since Gold Class bearers undergo yearly training, they are up to date on the latest repair techniques for new and old vehicles.

The expertise of Gold Class members isn’t limited to only repairing auto body damages. It also covers completing the collision repair process with a perfect finish and accurately estimating bills.

Competitive Services

According to customers, Gold Class members deliver collision repair services that are 47% better than what uncertified body shops offer. That’s because I-CAR trained technicians have superior training in restoring a vehicle’s safety and structural integrity. Gold Class repairers can also work on any vehicle type, including the latest models, placing them far above other technicians.

Accurate Diagnosis

Precise diagnosis is key to delivering effective body repair services. Without it, technicians will not be addressing the most fundamental problems a vehicle has.

Aside from diagnosis, I-CAR trains technicians on when to repair or replace damaged parts. That way, Gold Class repairers can advise customers on how best to proceed with the restoration of a damaged vehicle.

To experience the excellence of a Gold Class auto body shop, contact Desoto Collision Center today. As a certified I-CAR Gold Class repair shop, our technicians are experts at delivering services of the highest standard to restore numerous vehicle body types.

Give us a call today to discuss your project and how we can be of service to you.

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Many car owners assume that painting their vehicles is just another DIY project. To save money, they do it themselves. Or, if they don’t have the time, they hire an unlicensed auto body painter. Most of these car owners end up having to pay an expert to undo the shoddy work that they inflicted on their vehicles.

Why pay for the same job twice when a professional can deliver perfect results on the first try? If that’s not reason enough to always work with a professional auto body painter, here are five more reasons:

Specialized Equipment

If you think the only thing needed for a perfect car paint job is a spray gun, you are wrong. Each type of car painting project requires a specific kind of equipment. If one piece of equipment is missing, getting perfect results will not be possible.

For example, trying to repaint an old car without a ventilated booth, compressors, an electric sander, masking tape, and more, will lead to unsatisfactory results. A professional auto painter will have every necessary tool, as well as the specialized skills to use them safely and efficiently.

The quality of the equipment is also important. That’s because substandard equipment and materials cannot deliver a durable paint job with a perfect finish. In summary, always choose a professional painter with specialized equipment and materials for your specific paint job.

Experience and Quality

Having quality painting equipment is essential, but it takes years of practice to master delivering perfect results, even with the right equipment. Professional auto body painters have mastered their trade while working on many jobs over many years. That experience equips a painter to deliver the results you want on a paint job.

Full Service

To the non-professional, repainting a vehicle simply means applying a fresh paint coat. A professional knows how to evaluate the vehicle before starting the job. That includes determining if the vehicle will require dent fillings and other bodywork preparation before painting. Failure to perform necessary bodywork preparations before painting will lead to an unsatisfactory finish.

Perfect Finish Guaranteed

Dust and other debris landing on wet paint can ruin a paint job. To ensure a defect-free finish, professional auto body painters work in an indoor environment with air quality that is carefully monitored. The car will also dry in a well-ventilated room that speeds up the drying process while keeping out airborne debris.

Eco-friendly Operations

Getting a new paint job shouldn’t cost the environment. Licensed auto body painters keep their operations eco-friendly by having specialized companies safely dispose of their leftover paint, solvents, and other environmentally-hazardous materials.

Talk to the Pros!

Working with a professional auto body painter guarantees you will receive services that boost your vehicle’s beauty and resale value. Visit the Desoto Collision Center near you for a paint job that makes your car look better than ever.

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