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Over the years, we’ve tested numerous brands of paint.  Time and again, the same brand delivers the best results with the fewest issues – Sikkens Paint.   

Sikkens is one of the world’s leading refinish coating auto paint brands.  It is used in over a hundred countries around the globe.  As a market leader delivering firsts for over 225 years, Sikkens is dedicated to providing clients with the latest in product innovation – in both business and environmental sustainability, and color. 

By using Sikkens auto paint, we have access to over 2,000,000 color formulas.  If there is a color you want or need, we can make it happen!

Does The Brand of Auto Paint Really Matter?

Yes!  By choosing an auto paint with a proven history, we can ensure that your paint job will be top-quality and meets the highest possible standards.  The paint job on your vehicle is the first thing you or anyone will notice, so we spare no expense to ensure the best possible finish when you trust us with yours—of course, we do spare you the expense, by offering affordable rates.

Let Us Show You Why We Are The Best!

At Desoto Collision Center, we are dedicated to providing you with factory-quality auto body & frame repairs, unrivaled customer service, and the peace of mind of knowing your repairs are being done by a professional.  Contact us today to get started on your vehicle repair!

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Quality and Technology go hand-in-hand at Desoto Collision.  We work to provide top quality repairs on every vehicle that comes into our locations.  This includes any welding and repair products for auto collision repair.  That is why we are proud to use a “Made In The USA” company –  Pro Spot Quality Welding Systems.

Pro Spot is a leader in providing quality welding and repair products for the auto collision repair industry. At Desoto Collision, our technicians use ProSpot welding products, including their Nitrogen Plastic Welder and Aluminum Repair Stations.These are top-of-the-line welders that allow us to weld the unique materials found on modern vehicles precisely and efficiently. They are unique in that they utilize nitrogen gas as a protective cooling agent to prevent the parts from burning during the repair process.

Ongoing Training With Pro Spot

Pro Spot offers ongoing training for technicians to ensure that you are getting a top-quality product on your auto body repair.  Pro Spot has two ASE certified training programs that are I-CAR alliance approved. 

Why This Makes A Difference For Your Auto Body Repair

Investing in technology has been a critical factor in allowing us to optimize the quality of our work as well as the satisfaction of both our customers and our technicians. As such, we are always watching the industry to see what products are being created that might enhance the overall quality of our business.  By investing in products from companies like Pro Spot ensures that we are providing you the best auto body repair you can get. 

Ready to Get Started?

At Desoto Collision Center, we are dedicated to providing you with factory-quality auto body & frame repairs, unrivaled customer service, and the peace of mind of knowing your repairs are being done by a professional.  Contact us today to get started on your vehicle repair!

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When your car is in the shop, sometimes it is confusing what part of the process your vehicle is in.  That is why we use technology to help guide the way.

At Desoto Collision Center, we utilize CCC1 computer software for estimates, parts pricing, and shop management.

What Is CCC1?

CCC1 is a software that streamlines our estimating process and the management of the projects that come through the shop. It also helps us communicate with insurance companies and sends text messages to customers to keep them informed about the status of their repair.

The CCC1 software keeps everything organized to ensure the best possible outcome for your vehicle and our internal repair processes.

What Does This Mean To You?

By using this platform, we can proudly provide faster, closer estimates in a way that optimizes communication and efficiency between all parties involved in getting your vehicle into our shop, financially covered, and back out to you in excellent condition.

By staying current, informed, and vigilant, we aim to use technology to enhance the quality of our services.  Investing in technology is one of the most effective ways we can further invest in the people who keep our business going… our valued staff and customers!

Ready to Get Started?

At Desoto Collision Center, we are dedicated to providing you with factory-quality auto body & frame repairs, unrivaled customer service, and the peace of mind of knowing your repairs are being done by a professional.  Contact us today to get started on your vehicle repair!

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Anyone unfortunate enough to have been in a car accident has vivid memories of the experience. You’ll certainly want to know how to find an honest auto body shop when you come across stories about the expense, delays, or poor communication involved in collision repairs from the wrong establishment.

If you have had a traumatic experience during a car crash, you will want to ensure the rest of the process goes smoothly. The last thing you need is another hassle when it comes to finding an honest auto repair shop.

The right auto repair shop like ours will offer you:

• Experienced auto repair specialists
• Professionals who perform timely and accurate repair estimates
• Technicians who can replace tires or batteries
• A commitment to providing eco-friendly auto care
• Quality customer service and a helpful staff

Four Tips: Finding an Honest Auto Body Shop

How do you find an honest auto body shop that represents these qualities? Read on for our five tips on how to find an honest auto body shop like Desoto Collision Center.

Look for Written Estimates

An honest auto body shop will provide written repair estimates. Ask a manager about potential costs that may not show up on an initial estimate and how long the place will honor that estimate. Some automatically add charges when technicians discover additional repair needs as they fix the original problem.

On a written estimate, check whether the quoted figures include fees for shop supplies and taxes (may be extra). These fees accumulate quickly.

Choose Shops with Certified Auto Repair Specialists

An honest auto body shop like Desoto Collision Center employs professionals who are certified to provide quality repairs. It isn’t enough if their repair work looks good on most vehicles but falls short of the industry standards.

Avoid any auto repair shop that does not have qualified technicians, certified by the National Institute for Automotive Service Excellence (ASE) and I-Car.

Expect Repair Limitations

Some auto repair shops specialize in auto glass repair but cannot change tires or batteries. An honest auto body shop will not hesitate to refer you to professionals equipped to handle your specific needs, showing professionalism, great customer service, and concern for your safety. 

Ask About Warranties

You can trust an honest auto body shop to provide a full warranty in language that is easy to understand. It should be clear about the number of miles or length of time the work is guaranteed.

You want peace of mind that your vehicle will remain comfortable and safe to drive after you leave the shop. Rather look for alternatives if you have not found a place that provides easy-to-understand warranties.

Contact Desoto Collision Center Today

Desoto Collision Center will ensure our customers receive transparent repair estimates, quality repair work, and great customer service on every job. Our auto repair specialists hold the ASE certification and the right technology to repair your vehicle. 

Contact us online to schedule an appointment at one of our seven convenient locations in North Mississippi and the Greater Memphis area.

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Are you unsure about the new trend called paintless dent repair? You are not alone. Many visitors to Desoto Collision Center have never heard of paintless dent repair (PDR), let alone explored how the process works.

PDR is a non-invasive, low-cost repair technique that saves you from taking your car to a body shop for a new paint job.

It one of the best ways to deal with hail damage and minor dents, but there are many other benefits to choosing a paintless dent repair process.

Protects Original Paint

A traditional dent caused by an auto accident easily ruins paint finishes. It is often costly to take your car to an auto body shop and restore its original factory paint job.

If you only have minor dents to worry about, the PDR process is a safe, cheaper alternative. It will also repair your vehicle without damaging the factory paint.

Skilled technicians remove the body panel containing the small dents, using special tools to apply pressure and massage the dings out of your car. If any high spots remain, PDR technicians carefully tap the flaws until these blend smoothly into the body panel.

Body filler is never needed, and the original painted surface remains intact.

Quick Process

If you leave your car at a body shop for traditional dent repairs, it may take days or weeks to get it back. The process involves a lot of sanding, filing, priming, and of course, painting.

When your automobile only needs PDR for small dents, like random hail damage, you might even have it back the same day.

Less Expensive

When you see dents and dings on your car, your first thought might be a new paint job. This traditional approach might mean you throw money away, but ignoring the damage, will only make it worse.

A car with minor dents is vastly improved and well-protected with the PDR process (at half the price of normal paint jobs). Paintless dent repair eliminates the costs of paint and body panel replacements needed to rectify traditional dents.

Side-Steps Insurance Companies

The PDR process enables you to fix hail damage and minor dents without contacting insurance companies. If your car has small dents from a shopping cart ramming into your door, you won’t have to worry about your insurance rates going up on your premiums the following year.

You don’t even need to report the paintless dent repair if it is under a certain amount. It’s completely different from when you’re involved in a collision and need to restore the original factory paint.

Talk to Desoto Collision Center About Paintless Dent Repair

Paintless dent repair saves time, money, and a lot of aggravation. However, the PDR process may not be right for your situation. Check with our professionals at Desoto Collision Center to find out whether this is the right approach for your vehicle damage.

Contact Desoto Collision Center today for traditional and paintless dent repair. We offer expert body work that protects and restores your vehicle paint job to exceed your expectations.

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Accidents happen. When they do, you will need to take your vehicle to an auto body shop you trust, like Desoto Collision Center.

After tending to your safety and filing insurance claims, inspect your car to see what kind of body work it needs. Insurance companies typically recommend a collision repair shop, but you do not have to use this resource. If you want to ensure that the service is in your best interests, come to our reputable auto collision center instead.

Here are some helpful tips for finding the best auto body shop in your area:

Read Online Reviews

Use Google, Yelp, Facebook, and other sites to read as many reviews about the company as possible. Take note of comments that say a repair shop near you is highly recommended—only a satisfied customer will give this kind of praise and use the center for repair services again.

If you have an auto collision, you will want your car back to working order as quickly as possible. When multiple reviewers confirm that the auto body repair provided service in a timely manner, you’re in the right place.

Customer service feedback is also significant. The best auto body shops are upfront and honest about the automotive repair your car requires and how they plan to get you back on the road.

Compare Body Shop Prices

Top-notch car repair is the primary concern, but price matters, too. You will always have the option of free estimates from reputable auto body shops.

For peace of mind, search for quotes from at least five different repair shops in your area. Ask about the charge for specific services, such as dent removal, auto body painting, and paintless dent repair. You should also check the prices for weather casualties, including hail damage repairs.

Some collision centers offer car rental options while they handle your vehicle repairs. Knowing what each body shop charges helps you compare easily and make an informed final decision.

Ask About Warranties

Auto body work should always come with a solid warranty, so don’t allow dent repairs to begin before you know what the warranties cover. Lifetime warranties cover every detail of your collision repairs—Desoto Collision Center provides a lifetime service guarantee on all repairs.

The best auto body shop stands by its work, but remember to put your customer service paperwork in a safe place, so it’s there when you need it.

Check Certifications

You should only approach certified auto collision companies. If an auto body shop does not have ASE certification, it is not qualified to work on your vehicle.

Most repair shops display certificates on the wall and make their license available to tell you when they opened for business. They also acknowledge any service repair awards, displaying all this information on their website so that you can find it easily.

Before hiring any collision repairs company, check the Better Business Bureau (BBB) ranking and complaints on record. These reports give you a better idea of the service you can expect there.

Ask About Our Services

Auto collisions are stressful and inconvenient, but finding the best auto shop nearest you makes the experience less tedious. Reach out to Desoto Collision Center for certified technicians and an extensive list of collision repairs in and around Memphis and North Mississippi.

We offer factory-quality auto body and frame repairs with experienced professionals.

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Being involved in a car accident is one of the most traumatic events that can happen while on the road. They’re even more stressful to deal with if your car is damaged as a result. Not only does this mean that you have to contact your car insurance company and file a claim, but you will also need to find a reliable auto shop for repairs.

You never know when situations like this might arise, so it’s good to be prepared for the possibility. Below we provide examples of several important things you should do after getting into an auto accident.

Call 911

After checking for personal injury and injuries to any passengers, contacting emergency services is the most important thing to do after getting into a crash. While calling the police to report the accident may seem unnecessary, there are some states where doing so is legally required. The responding officer will collect both drivers’ statements for the accident report. The police then give your insurance agent the information to help them determine who’s responsible for the collision.

While waiting for the authorities, make sure you have your engine turned off and hazards lights on so that other oncoming motor vehicles know to avoid you.

Exchange Information

Another thing you’ll want to do after your auto accident is exchange phone numbers and insurance information with the other driver for insurance claim purposes. The most important information from the other driver that you need is:

• Model and color of the vehicle

• Driver license and license plate number

• The location of the accident

• Name of the car insurance company and policy number

• Full name and contact information

When you file a claim with your auto insurance, the adjuster will use the information provided about the other driver, the state your vehicle is in, and the corroborating police report to determine fault. If possible, you should contact your insurance agent while you’re still at the scene so that they can tell you the exact documentation that they’ll need to start filing a claim.

To help the claims process or avoid any legal trouble, you can carefully document the scene of the accident for your records. Make sure you take pictures of the damage to your car, speak to witnesses, write down the names and contact information of everyone involved, and try to get a copy of the accident report from the police.

Find a Collision Repair Shop

No matter how bad the collision is, it is unlikely that your car will escape the incident without some damage to the exterior. To get back on the road with a vehicle in good condition, you’ll need to find a reliable auto repair shop. Depending on your car insurance company, they may have a list of pre-approved repair shops for you to use.

Using auto body repair shops that are recommended by an insurer saves time on processing paperwork and payment while ensuring quality thanks to a rigorous screening process. Your car will even get priority care thanks to the arrangement, and you may be able to arrange the use of a rental car if required.

For an auto body repair team that is  skilled with collision repair and with experience working with insurers, set up an appointment with the Desoto Collision Center!

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After an accident with no serious injuries, the next worry for most drivers is filing their auto insurance claims. This process can be incredibly daunting if you don’t know what to do.

The processes involved in filing an auto insurance claim depend on who was at fault for the collision and your insurance coverage type.

Here, we lay out the step-by-step process of filing an auto insurance claim when an accident happens.

Consider Your Insurance Deductibles

An insurance deductible is the dollar amount you must pay towards an insurance loss before your insurance coverage applies. If, after a collision, the cost of repair on your vehicle is less than or near your deductible amount (also known as a loss cost), and you’re not required to file an auto insurance claim, it may not be worth filing a claim.

Contact Your Insurance Provider or Agent

After a car crash, you should call your insurance provider or agent as soon as possible, regardless of who is at fault.

You must let your insurance company know about the accident and determine whether your policy’s coverage applies to your situation for the loss.

Some insurance providers have convenient mobile apps that you can use to start your auto insurance claim. These apps allow you to:

• Report auto insurance claims
• Upload scene-of-the-accident information and photos
• Check insurance deductibles
• Request reimbursements for glass claims and towing
• Check your claim status
• Schedule appraisals

Find Out the Documentation Needed

Find out what documents you’ll need to support your auto insurance claim.

To enable you to file a claim successfully, your insurance provider will require at a minimum:

• Copy of the police report
• Copy of your insurance policy
• Copy of your vehicle’s registration certificate
• Duly filled-out “Proof of claim” form
• Estimate of the vehicle repair cost
• Original repair bills and payment receipts
• Tax receipt
• Vehicle inspection address details
• Your driver’s license copy

You should also determine whether your policy pays for a supplemental rental car while your car is in an auto body repair shop for repair.

Understand the Claim Process and Deadlines

Be sure to understand when to submit what is perhaps the essential part of auto insurance claims. Failure to do so could lead to you missing a critical claim deadline. You should pay attention to and ask your insurance provider about:

• Time limits for submitting bills and filing claims
• Time limits for resolving claims disputes
• Deadlines for submitting additional information
• When you can expect the insurance company to contact you

Supply Any Information Your Insurer Requests

Your insurer will likely need additional information before it completes any auto insurance claims.

Make sure that you provide this information as needed by keeping detailed and organized records of anything claim-related, including third-parties’ information. Get in touch with your insurance provider, insurance adjuster, or state insurance department if you are unsure about anything related to this process.

Desoto Collision Center Can Help

At Desoto Collision Center, we’ve filed hundreds of auto insurance claims for our customers to get their cars back to their “pre-loss” condition very quickly.

We prioritize our customers’ needs while keeping your insurance company informed about what work is required to make their vehicles roadworthy again. We also follow all manufacturer-specified OEM Procedures and I-Car standards, and we’re ASE-certified.

Ask us about our collision repair and auto claims insurance services for your ultimate peace of mind. We have six centers in and around the Memphis area and one in Oxford. Please contact us!

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Minor dents might not affect your vehicle’s function, but they can be embarrassing and give the impression that you’re careless and don’t care for your car.

A qualified dent repair shop in Memphis can help you restore your car using paintless dent repair (or PDR) to remove dents and creases on your car’s surface.

So what should you look for in a dent repair shop in Memphis? Here, we offer a few essential tips.

What to Consider When Looking for the Best Dent Repair Shop in Memphis

If you are currently searching for a dent repair shop in Memphis, you should ask the repair team some crucial questions before any work on your car begins. These include:

Is PDR Suitable For My Car?

Never let anyone work on your car who offers to do PDR without first seeing your vehicle. PDR may not be suitable for all vehicles–it works best on minor-to-moderate dents.

Avoid any auto body repair shop that offers to perform PDR without thoroughly assessing the damage’s extent.

What Are the Costs?

As with any car services, always aim to understand the costs before work begins. Obtain a free written estimate from the mechanic, and cross-check it on various review sites like Consumer Reports and Cartalk.com to see whether the prices quoted are reasonable.

Is Your Repair Shop ASE- and I-CAR-Certified?

Never work with a dent repair shop in Memphis that doesn’t hold ASE and I-CAR industry certifications. This way, you can be sure that your car is in good hands. 

I-CAR, or Inter-Industry Conference on Auto Collision Repairs, certification ensures the quality, safety, and efficiency of auto body repair shops. ASE, or National Institute for Automotive Service Excellence. certification shows rigorous training in vehicle repair and parts and also service distribution.

How Long Have You Offered PDR Services?

PDR isn’t new, so try to find an established dent repair shop in Memphis that’s been offering the service for a long time. To avoid risking damage to your car, choose a repair team that’s trained and experienced in offering PDR.

What References or Online Reviews Are Available?

If you know a car owner who used PDR to restore their car, get a word-of-mouth recommendation from them. Ask them about their experience and which Memphis dent repair shop they recommend.

Alternatively, you can check for real past customer reviews on the Better Business Bureau (BBB) site, as well as review sites like TrustPilot and Google My Business listings or social media.

Do You Offer Warranties on Materials and Workmanship?

Warranties are an excellent indicator that the dent repair shop in Memphis is confident about its team’s work.

For your peace of mind, choose dent repair shops like ours, Desoto Collision Center, that provide lifetime warranties on both materials and workmanship.

Choose Desoto Collision Center for Professional PDR Services

If you’ve recently been involved in a collision and need professional dent removal, don’t hesitate to contact us at Desoto Collision Center today. We’re committed to providing all of our customers with factory-quality auto body and frame repairs. We offer you the peace of mind that comes with knowing that a professional is handling your repairs.

When you’re ready to repair your car, feel free to pop in or call into one of our six local branches in and around Memphis (plus one in Oxford) or contact us online.

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You may have heard about paintless dent repair in Memphis, but do you want to know more about how it works? It’s not as complicated as it sounds, but it is an exciting new development on the dent and scratch repair front.

Even if you drive gently into a fence, wall, or fire hydrant, the chances are high that you would have scratched your vehicle. In the past, you might have had to repaint your car, but there is now another option: paintless dent repair.

A popular solution currently only available at premium auto centers, like Desoto Collision Center, paintless dent repair removes tiny scratches and dents without the need for a full paint job.

Before you entrust your car to our experienced professionals, here are some considerations about paintless dent repair in Memphis:

Is Paintless Dent Repair The Right Choice for Your Vehicle?

The paintless option has several advantages over traditional dent repair. It removes door indentations and restores your former paint finish. It is also an affordable option that can be finished far quicker than a full paint job on complete bodywork.

A professional paintless dent repair provider will approach the job from the inside and carefully tackle the problem area. Besides small dents, PDR is an excellent option for minor hail damage, bumper indentations, and slight creases.

Tips For The Best Paintless Dent Repair in Memphis, TN

A quick Google search will lead you to professionals, like Desoto Collision Center, but how can you ensure that you find the best paintless dent repair company in Memphis? Here is some advice from our industry experts:

Look For Licensed Service Providers

Working with a non-certified company could result in further car damage, additional problems, and financial strain. You wouldn’t hire a dentist without a medical degree, and the same principle applies to auto services. Flawless paintless dent repair relies on proper skills and experience.

Check For Insurance

Accidents do happen during auto repairs, even under supervision. It won’t be a problem if you are working with a fully insured company. If not, you may end up with a huge bill and plenty of disappointment.

When you drop off your vehicle at an insured paintless dent repair company like Desoto Collision Center, you know your car is in the hands of professionals.

Responsive Customer Service

A dedicated service ensures that your calls and queries reach the right department and enhances your customer experience. Other signs of a reliable company include answering questions with an offering to double-check the information, friendly communication, and a reliable team.

Trust The Experts at Desoto Collision Center

Paintless dent repair is the perfect option to fix your dents and restore your vehicle to pristine condition. The final results are beautiful, and you can entrust your vehicle to the professionals at Desoto Collision Center. We are here to deliver superb paintless dent repair in Memphis through unmatched expertise and customer service.

Are you looking for a qualified and experienced paintless dent repair in Memphis?

Contact us today for a free estimate on your Desoto Collision Center car paint job.

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